Privacy Policy
How we handle the information you share with us when you enquire about a stay.
Last updated: July 2026
Who we are
Tranquil Waters Cullulleraine Park is a family-run camping and caravan park located on the shores of Lake Cullulleraine, Victoria. This policy explains how we handle personal information collected through this website.
What we collect
When you send an enquiry through our contact form, we collect: your name, email address, phone number (if provided), your intended arrival and departure dates, guest numbers, site type preference, and any additional details you choose to include in your message.
Why we collect it
We use this information for one purpose: to respond to your booking enquiry and confirm the details of your stay. If you go on to make a booking, we may keep your contact details on file to manage that reservation and to contact you about anything relevant to it.
Who we share it with
We do not sell, rent, or trade your personal information. We do not share it with third parties for marketing purposes. Your details may be handled by the trusted service providers we use to run the business (for example, our email provider and website host), but only to the extent needed to operate the park and respond to your enquiry.
We may disclose personal information where required by law.
How we protect it
We take reasonable steps to store your information securely and to limit access to those who need it to do their job. Enquiry data is transmitted over encrypted connections.
Access, correction, and deletion
You can ask us at any time to confirm what personal information we hold about you, to correct it if it is wrong, or to delete it. Email us at stay@tranquilwaters.com.au and we will respond within a reasonable time.
Cookies
This website uses only the cookies necessary to run properly. We do not use tracking cookies for advertising.
Contact
For any privacy questions, or to make a request about your information, contact us at stay@tranquilwaters.com.au or call 0488 571 675.
Updates to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. Continued use of the site after an update means you accept the updated policy.